This is Emily; she has mental problems and lives on the street. She comes into the mission daily for meals and she is abrupt, short tempered and the best way to react to her is to simply serve what she points too and don't upset her. Sometimes she puts her nose up at what's being served and walks away, and then maybe she'll repeat that a few times and then, with a condescending look, take what's served. She is referred to as "The pointer" because she is usually pointing here and there, high and low. She will be combative if you cross her; indignant if you speak to her and all around an ill-tempered soul. I've seen her come in with clothes so baggy she was exposing herself and I wanted to help her but I know that would lead to a great commotion and be futile. How she lives in such continual danger is a mystery to me, but she's been there for years. Her wrath probably saves her.

And when a stranger walks by and sees her and murmurs under their breath, "shame on this woman for choosing to live like this because of her bad choices" it makes me want to just slap them silly!